We have complete confidence in our Luxe Cosmetics products and know you'll absolutely love your new lashes and brows. However, if for any reason you are not satisfied, simply follow the steps below for a full, hassle-free refund.
Luxe Eyelash Lift/Eyebrow Lift:
1.) Take a photo of your eyelashes or eyebrows before application.
2) Take a photo of your eyelashes or eyebrows on the pad during the lift.
3.) Take a photo of your lashes or eyebrows after the lift.
Luxe Serums:
If you have used our serums as recommended for 60 days, you are eligible for our growth guarantee! Just follow these 5 steps to qualify for a refund:
1.) Take a photo of your lashes/eyebrows on the day of your first application with a time stamp.
2nd) Apply the product for 30 consecutive days and take a photo with a time stamp.
3rd) Finish the 60-day application and take a photo with a time stamp.
Send us an email with your 3 photos and the reasons why it didn't work for you. Check out our blogs for plenty of information as well!
Give us 48 hours to process your request.
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